YB
Yvette B

1 reviews | Active since Jan 2025

01 Jan 2025, 00:35

Stop taking my money!

When I bought my vehicle during October I signed the acceptance to join car track. I cancelled this 3 days later and since then I have been receiving calls non stop for over a 6 weeks now. They debited me at the beginning of November and i reveresed the debit order. In the middle of December they debited me another amount which is not even the installment. Again today I have been debited 2 amounts!! How can you take a debit order for an amount that I did not sign for?? This is *****. I have answered several phone calls and have told numerous staff members that I camcelled and to pleaae calling me. Each one promises they will make a note. Stop taking money from my bank account!! Stop calling me to say I am behind with payments!! I do not want your service. Should I be debited again, I will be taking this further as talking does not help. Do not do business with this company.

0
Replies (2)
Cartrack
Cartrack's reply01 Jan 2025, 00:37
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

YB
Yvette B's update22 Jan 2025, 08:41
Reviewer Update
I have communicated with one of your agents again and I am still receiving calls and emails. What will it take to make this stop?