LN
Lindiwe N

1 reviews | Active since Dec 2022

07 Dec 2022, 14:10

****** vehicle

Hi kindly assist I've been with cartrack for years now... I called them just to check if my tracking device is still working I was told it was working today morning my car was ****** then suddenly they tell me the device was not working so they can't locate the car I only got my car with the help of the community stripped I am so disappointed they only came hours after I've retrieved my car.

0
Replies (3)
Cartrack
Cartrack's reply07 Dec 2022, 14:19
Official
Good day,
 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team
LN
Lindiwe N's update09 Dec 2022, 12:21
Reviewer Update
Good day

I am still waiting for your feedback regarding the matter.

Kind regards
Lindiwe
LN
Lindiwe N's update09 Dec 2022, 17:09
Reviewer Update

Bad service

Good dayKindly assist I've been your client for years now.... I spoke to you guys regarding my device checking if it was faulty because you guys were no longer calling me when the battery was moved in the car the agent that I spoke to told me the device was indeed faulty and I will be transfered to technical department were I was told everything was working perfectly fine to my suprise whenever the battery was removed I was no longer contacted. For months I've been struggling with you guy's to fix my tracking device however no luck I even have screenshots to prove. Wednesday morning around past 6 I realized that my car was ****** the first people I called was my cartrack that I've been paying for years the person who helped told me straight that "it's not updating the only thing we see is that it was suppose to be booked in for repairs" I was so frustrated. I got a tip that my car was somewhere in the skwatacamp I rushed there with the police to find my car stripped they took my sound, battery, my things damaged my indicators and ignition...i only got my car with the help of the community not you guys. You guys failed to to repair my tracking in time from the Month of May you failed to track my car I am so disappointed in you guys I trusted you for years.

Kind regards
Lindiwe Nene