AN
Ana N

1 reviews | Active since Mar 2021

22 Aug 2024, 07:07

Still on going

Your current circumstances are:

You may be listed on the credit bureau due to non-payment.

In the unfortunate event of theft or hijacking, you will be liable to pay up to R25 000 for the recovery of your vehicle.

My query has not been resolved completely Promises were made not kept I was suppose to receive an email with contact details as I was supposed to test something and am not able too and can not let you know To get hold of you is a mission But your accounts department Re relentless do you guys not speak to each other??!! I WILL NOT PAY FOR A SERVICE I HAVE NOT RECEIVED WHERE THE HELL DO YOU GET THAT IF MY VEHICLE IS ****** I NEED TO PAY YOU R25 000 Are you serious??!! I work for a big insurance company and let me tell you, your Customer Service is horrific

0
Replies (1)
Cartrack
Cartrack's reply22 Aug 2024, 08:45
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team