Still no response from cartrack, bad service!!!!!!

I am very disappointed with the service i am receiving from car track

My brand new car was fitted with cartrack, there was a fault with the tracker that it was causing vehicles warning light to come on

Cartrack came to the dealership to remove the device and the vehicle was tested by the dealership and the fault was with the tracker unit itself, now the dealership ship needs a wireless device and i need my cartrack to be canceled since they dont offer a wireless unit , ive been waiting for weeks without any feedback after agents told me they will get back to me

My new vehicle is at the dealership because of this and my vehicle cannot be on the road for insurance purposes without a tracker

Please can this matter be escalated Reply (2) Cartrack’s reply 27 Dec 2025 at 18:29 Good day Cameron,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards The Cartrack Team Cameron P’s reply 30 Dec 2025 at 09:52 Hi, i have still not gotten any feedback from you guys , its be and today is the 30th

This is pathetic service and lies from you guys