BC
Busiswa C

1 reviews | Active since Apr 2018

02 Feb 2021, 05:09

Still debiting my account despite my request to cancel effectively!

Good day!

I have a contract with Cartrack that was ending last year September 2020. They continued with orders even thought the contract had ended, I sent them an email to cancel the contract. They rep**** and said they will send me an cancellation form which I never got to this day. They are still continuing to debit my account even though I told them to stop effectively. They are worst than a Nightmare!!!!

0
Replies (2)
Cartrack
Cartrack's reply02 Feb 2021, 09:52
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
BC
Busiswa C's update02 Feb 2021, 11:36
Reviewer Update
You guys are such a ****, despite the inconvinience you caused me after my contract expired with the company I am expected to pay a cancellation fee on a contract that is no longer valid. I am taking this to Twitter!