STAY FAR AWAY FROM THESE PEOPLE! TERRIBLE SERVICE.

******* service. I was behind on my bill for a month as I had paid extra in December to avoid the January pinch and limit my expenses. I paid 5 months in advance and I had a debit order set up to debit me as soon as I started owing them again. They didn't debit me for 4 months and I fell in arrears for 4 months of which they said nothing about till they wanted to hand me over. As soon as I heard about that I settled the arrears amount through a link they sent on my phone using my credit card and reinstated my debit order. On the day I asked them if I still have a standing agreement with Cartrack and they advised me that I do. I asked them to test my unit and they said it wasn't working and I asked them to send a technician to come to repair it. They said someone will contact me to set up an appointment. Nobody ever contacted me and that was in August. I called again early in September to test my unit and they said it was taking long to locate and they would call me as soon as they get the car's position (Which is not uncommon with them). They didn't call me back and I ended up calling them again to test my unit. Still no success. Having already told them to come and repair my unit. From that moment I decided I wouldn't pay them as I am not getting any service, I haven't paid them in two months by reversing their debit orders and I received an SMS stating that there has been "No Service-related issues". I then called them and told them I would pay immediately if they could tell me where my car is and they weren't able to do so. This was on the 21st of October. I then proceeded to instruct my bank to not allow any debits from CarTrack and informed them of this by calling, email and Facebook and that I would not be paying until they fix my issue. Today they are threatening to cancel my contract and hand me over and since my contract is still valid, I asked them to tell me where my car is and they still didn't have any answers. I want them to immediately cancel my contract with them, Come and take their useless unit from my car, I have already received a quote from Tracker and Netstar so that they can provide me with service since Car Track has none existent service delivery.