MB
Michelle B

1 reviews | Active since Jan 2024

19 Jan 2024, 15:11

Stay away, very poor after sales service!

The company was very fast with signing up, installing the device and taking your money. However, when it came to customer queries and assisting with device checks, they said they would get back to you but never did. Getting into contact with a supervisor is an uphill battle and takes a lot of time being placed on hold. even logging a complaint, receives no feedback.

0
Replies (1)
Cartrack
Cartrack's reply19 Jan 2024, 16:41
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team