1 reviews | Active since Apr 2023
Stay away from cartrack if you can!!!!
Not even worth 1 star!!!
I have been trying to book a technician for 5 weeks now!! Still cant get one. Every time I phone they tell me the booking have been made and they will call me in 24 hrs. Two days later I will phone again and they will tell me the booking was never made and that they will book it now and so it carries on.
I was initially blacklisted by them because I didn't get my statements every month. I paid the money to take me off the blacklisting 5 weeks ago. When I phoned about a week ago they said that the blacklisting is still on my name and that their system will update in 24hrs. Guess what it still the issue today!!!!!!
I got so gatvol that I asked a lady for a reference number or something I can quote next time I phone again. She said dont worry sir I booked the technician just now and that I can call Client service and confirm the booking. I phoned client services and guess what.....exactly no booking was made!!!!!!!!!!!!!!!!!!!!!!
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
The Cartrack Team
