Stay away from Cartrack

SHOCKING! And that is still a compliment. Was advised that due to non payment the service from Cartrack was suspended. This when the payment is via monthly debit order. Upon querying this, I receive an apology for the error and that service had been restored however, the car could not be found via the App. This led to yet another query only to be informed by Welcome that the unit was faulty. He undertook to send a technician who never arrived. At the end of the month, my debit order increased by R30 - apparently a lifetime maintenance warrantee. Upon querying this, Gugulethu Nkosi informed me that this is for fixing the faulty unit. I asked if this was once off or monthly but she couldn't tell me nor could she assist me with the fact that no one actually arrived to repair the unit. It is also customary that the call centre agents battle to hear you - it may be because of the background noise levels? I remain uninformed and extremely dissatisfied with the service from Cartrack and would not recommend it.