STAY AWAY FROM CARTRACK!

I’ve been awaiting a call from their side regarding deinstallation and reinstallation of my Cartrack device but I had to contact them regarding this. I had to contact them many times, wasting a load of my minutes after not received anything from their end.

They slipped up by calling me quarter to 5 on the day of my deinstallation to reschedule after they were supposed to install between 10am and 4pm(without warning me that this might be the case if they cannot make it on the day). Then continued to tell me that they cannot help me for the next three days, but they can offer me the dynamic fitment option so that again, I can sit around and wait for them to HOPEFULLY actually come and deinstall the device. Their customer care line is useless, they cannot solve an issue which they created in the first place!

Oh and best part is, I now have to pay again for them to remove the device as I’ve opted to completely cancel my services. So another load of money wasted thanks to their terrible service.