Started on an awful note with Car Track with their app not running on my phone, but now my app is fully running

I had trouble activating my Car Track App since May 2024 when I purchased my vehicle and the agents that I called weren't so helpful. They would send activation codes via email, but I'd never receive them. It got to a point where I realised that I'm essentially paying for an incomplete service monthly, so I wrote an email requesting immediate termination in January this year. But to my surprise, I got referred to Pieter Fouche who was very helpful in getting the app to work on my phone via a Zoom meeting. He actually gave me the login details so I wouldn't have to wait via an email to receive them. He was also very patient and explained the user interface to me and finally, we ended the meeting with my app fully running. After that Zoom meeting, I decided that maybe Car Track isn't so bad at all.