Staff have no idea what the hell they are doing

<p>Please employ people who are competent !!!</p> <p> </p> <p>My calls are recorded, they dont greet you, dont assist you, only good for transferring back and forth. I wasted half my life waiting on hold !!!! ******* service</p> <p> </p> <p>I want to change my unit to another company ASAP !!!</p>