JB
Jason B

1 reviews | Active since Jan 2026

20 Jan 2026, 05:51

Staff do not know how to read their own screen with account information infront of their eyes!!!

Really bad service 😒 changed from one bad service provider to another one.....

This is why people are rude to sales people when they want to sell you a service.

I need to speak to the executive office at cartrack not *********** agents or supervisors that can't even update a system with notes on what was discussed or send a confirmation email as promised to me time and time again...what the hell?? and I must trust you with protecting my assets and you can't help me with a simple request that's part of your basic work function???????

I am not nterested in speaking to a supervisor or ypur call center agent they are useless to me!!!!!!!!

The debtors / accounts department needs training on how to read what a debit or a credit is.

Ref BLAC00316

0
Replies (1)
Cartrack
Cartrack's reply20 Jan 2026, 07:06
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team