1 reviews | Active since Feb 2023
Sort out your admin and stop harassing me
Was asked to pay upfront in order to use the service and they send a debit order mandate with wrong date which is next month. They sent a payment link on WhatsApp which i used to pay. It's been 7 days and im still getting calls asking me to pay. I sent the proof of payment on both WhatsApp accounts email. Today, I get a text saying im late with payment for this month which is supposed to be debited only next week. The person I was talking to authorized a mandate AGAIN i don't know what for and said I will be charged R59 extra for late what what.
Please fix your admin and stop bothering me. This has caused me so much distress that I regret renewing my contract with you. I thought you were reputable. I will not advise anyone use your services never.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
I received an email yesterday saying the issue has been resolved it means it was not. Please sort out your mess and cancel all the other mandates sent to my account.
I received an email yesterday saying the issue has been resolved it means it was not. Please sort out your mess and cancel all the other mandates sent to my account.
