AQ
Abongile Q
1 reviews | Active since Oct 2021
03 Jul 2025, 12:11
Someone re activated my account without my consent
Closed my account in February 2025 May I got 60% off discount I pay May month end I asked them to close my account
Guess what Now someone re-activated my account without my consent After I asked them to close my account in February now I am told I owe R192 which is 1 month instalment HOW IF I DID PAY? the full balance in May They’re cruel and busy practising funny business that I won’t mention FOR THE LAST TIME!!!! Kindly remove me from your books THATS HOW MUCH I HATE YOU GUYS after yall made me pay for the car that’s not even with me
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Cartrack's replyOfficial
03 Jul 2025, 12:32Good day Abongile,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply03 Jul 2025, 12:32
Official
Good day Abongile,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.
Kind regards
The Cartrack Team