1 reviews | Active since Jan 2013
SO SO SICK OF CAR TRACK!!!
I AM SO SICK OF THIS COMPANY. LAST MONTH THEY DIDN'T DEBIT MY ACCOUNT AND 2 DAYS LATER THEY SEND A MESSAGE THAT MY DEBIT DIDN'T GO THROUGH AND I ASK MYSELF HOW BECAUSE THERE IS MORE THAN ENOUGH MONEY IN THAT ACCOUNT BUT I KEEP QUIET AND PAY IT MANUALLY CAUSE IT IS A NIGHTMARE DEALING WITH THEM. I PAY IT AND THE FOLLOWING DAY MY PHONE IS BLOWING UP AND I IGNORE THEM CAUSE I AM SICK OF CARTRACK, SO I WOULD RATHER NOT SPEAK TO THEM, THEY WILL HARRASS YOU TO ENDS. AGAIN THIS MONTH, THEY DON'T DEBIT MY ACCOUNT, AGAIN THERE IS MONEY IN MY ACCOUNT AND YESTERDAY I GET A MESSAGE TO SAY MY DEBIT DID NOT GO THROUGH AND I IGNORE AND WAIT FOR THE WHATSAPP SO I CAN AGAIN PAY IT MANUALLY CAUSE I DON'T KNOW WHAT THE HELL IS HAPPENING WITH THEIR ACCOUNTS DEPARTMENT. I RECEIVE THE WHATSAPP THIS MORNING AND I SEE THERE'S AN OPTION FOR THEM TO RUN THE DEBIT AGAIN AND I PRESS YES ON THAT OPTION AND THEY COME BACK TO SAY I MUST PAY AN EXTRA R59 TO RERUN THE DEBIT, WHAT THE HELL!!!
I REALLY WANT TO TERMINATE MY SERVICE WITH THEM BUT I JUST KNOW IT IS GOING TO BE ANOTHER HEADACHE, I'VE NEVER DESPISED A SERVICE PROVIDER LIKE THIS.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
