So much for peace of mind

Today i woke up to: “FNB:-) Paid from a/c..063521, 01 Dec: R3121 Ref.Cartrack Cart26l1d2“ from Cartrack, an amount that i already paid in 2019.

I had made future payments up until Feb 2022 and today i am told otherwise. Such an inconvenience and no one even bothers