So I wrote a review on the 18/12/2024 about the bad service I am receiving from cartrack

So I wrote a review on the 18/12/2024 about the bad service I am receiving from cartrack. They responded on even date and stated that they would review my complaint urgently. My car no longer appears on my app. I have uninstalled and reinstalled many times. The only reason took the tracking unit was because it is a requirement from my insurance. I am now in breach of contract because the cartrack unit is not working. I am paying for this service so I have to assume that they are also in breach of contract with me.