RT
Ridhwaan T

1 reviews | Active since May 2024

21 May 2024, 16:19

Sly business tactics

I have been using cartrack and paying diligently for 5 years, with 2 devices on separate vehicles.

I know have a situation where the device is out of warranty but I'm locked in contract. This device is faulty and is draining my vehicle's battery which now needs to be replaced. For a technician to fix it I have to pay R600 or R30/m indefinitely.

What use is this piece of ******* that I'm paying for but serves no purpose.

Can't cartrack come to the party and assist a loyal customer by repairing the unit free of charge.

I rather find a hijacker and rip out this ******* then pay R2000 down the tubes till September and then find another tracking company.

All the while writing negative reviews about the sly business tactics used by this **** company.

Unless you can sc**** up the debris and clean this mess, you have one very irate customer who is armed with a terrible experience to turn away many more potential customers.

0
Replies (3)
Cartrack
Cartrack's reply21 May 2024, 16:48
Official
 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
 
RT
Ridhwaan T's update21 May 2024, 18:07
Reviewer Update
Thank you for promptly replying.
I look forward to the results of your investigation.

Regards
Cartrack
Cartrack's reply21 May 2024, 19:25
Official
Good day, 

Thank you. We will be in contact. 

Kind Regards
The Cartrack Team