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Emmanual D
1 reviews | Active since Jul 2019
03 Jul 2024, 08:09
Slow action
I have my vehicles with this tracking company since 2020. There was a accident with 1 off my vehicles which I contacted cartrack to remove the device about 3 weeks ago, gave them a call yesterday and still the unit isn't taken out. The vehicle is parked at a s**** yard and not sure if it's going to still be there. I will not stand liable for the balance of the term for their slow actions on this unit.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
03 Jul 2024, 08:33Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply03 Jul 2024, 08:33
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
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Emmanual D's updateReviewer Update
01 Aug 2024, 10:22Thank you for removing the unit.
But now I'm forcing the issue of fitment since beginning of July. I would like to speak to a manager but unfortunately to busy, so on record I put a stop order on the debits of 3 vehicles.
Kindly contact me on *** to settle this query if not I will get another service provider.
But now I'm forcing the issue of fitment since beginning of July. I would like to speak to a manager but unfortunately to busy, so on record I put a stop order on the debits of 3 vehicles.
Kindly contact me on *** to settle this query if not I will get another service provider.
ED
Emmanual D's update01 Aug 2024, 10:22
Reviewer Update
Thank you for removing the unit.
But now I'm forcing the issue of fitment since beginning of July. I would like to speak to a manager but unfortunately to busy, so on record I put a stop order on the debits of 3 vehicles.
Kindly contact me on *** to settle this query if not I will get another service provider.
But now I'm forcing the issue of fitment since beginning of July. I would like to speak to a manager but unfortunately to busy, so on record I put a stop order on the debits of 3 vehicles.
Kindly contact me on *** to settle this query if not I will get another service provider.
ED
Emmanual D's updateReviewer Update
06 Aug 2024, 05:116 August and still no response. The tech department cancel twice with out any communication. I have decided to move my business to another service provider.
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Emmanual D's update06 Aug 2024, 05:11
Reviewer Update
6 August and still no response. The tech department cancel twice with out any communication. I have decided to move my business to another service provider.