TF
Thea F
1 reviews | Active since Mar 2011
12 Mar 2015, 23:10
sies!
Please note that I fully and truly understand AND appreciate the service you supply but also, please note that it does not give you the right to an absolute obnoxious, rude and impatient demeanour, this -after I attempted to explain what I was aware of.<br> <br> I suggest you pull the phone recording and assist your employee with guidance on how to speak to a person in this type of situation<br> <br> Not the type of person I would ever again want to speak to during an emergency.<br>
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Cartrack's replyOfficial
13 Mar 2015, 16:23Hello theadf,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, we will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, we will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Best regards,
Cartrack's reply13 Mar 2015, 16:23
Official
Hello theadf,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, we will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
As discussed, we will fully investigate this incident and ensure that the necessary measures are taken to prevent this in future.
Kind regards,
Minette van Dalen
Best regards,