MS
Mandla S

1 reviews | Active since Oct 2025

03 Oct 2025, 11:17

Sick and tired

Cartrack has been harassing me for months over payments that are not valid. I had a contract with Cartrack, and everything was fine until I wanted to cancel it. They then told me I had to pay a cancellation fee because my contract was for three years. I decided not to cancel and instead waited for the three years to end. After the contract ended, they told me I was now on a month-to-month agreement. I asked them to terminate the month-to-month contract, but they kept transferring me from one call to another without actually cancelling it. Eventually, when I managed to cancel, they started claiming that I owed them money—which I don’t understand. I don’t even drive that car anymore, yet they still call me up to 10 times a day, saying the same thing: that I must pay them. Yesterday, I told them I will not pay a cent. They can do whatever they want.

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Replies (1)
Cartrack
Cartrack's reply03 Oct 2025, 11:42
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team