Shoddy Installers & Extremely bad customer service.

Dealing with this company is a joke. The installers have limited knowledge of the product and even less knowledge about the cars that they are installing on. I have had to deal with shoddy installs where the installer says it is installed correctly however he admits once he left site that it was not working correct.

The call center are oblivious of what is happening in the company. There seems to be zero internal communication and this creates frustration when you have to call cartrack. Also you can forget about calling them and asking for management. You have to grovel and beg to speak to management which is ridiculous as the call centre staff have no authority to do anything.

While the product is okay when it works. However the *********** installers and the call centre make the entire experience that should be avoided at all costs.