AW
Adriaan W

1 reviews | Active since Apr 2024

09 Dec 2025, 14:24

Shocking Shrewd Bunch

I was mislead thinking the monthly payments was on a month to month basis and that I could cancel anytime by giving one month’s notice but it turned out to be they market their product as a monthly payment of R99/m but lock you into a contract of at least 3 years, and you’ll have to settle the outstanding balance if you want to cancel or sell your car. I am a pensioner and advised them to cancel my policy but they are now phoning me from different phone numbers, even at 7 on a Sunday morning, and processing different debit order amounts to my bank account.

0
Replies (2)
Cartrack
Cartrack's reply09 Dec 2025, 14:25
Official
Good day Adriaan,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
AW
Adriaan W's update14 Dec 2025, 10:57
Reviewer Update
Still waiting for your investigation, clarification , and recording of our telecom as requested several times.
..AND STOP HARASSING ME BY PHONING ME ON SUNDAYS AND AFTER HOURS.