Shocking Service, Faulty Tech, and Still Billing Me for a ****** Car!

I am absolutely appalled by the level of service I've received from Cartrack. It has been a completely pathetic and frustrating experience from start to finish, and I feel like I'm getting nowhere.For months, I have been trying to get a faulty Cartrack tag repaired. I've sent numerous emails, including clear evidence showing two of my vehicles parked in the exact same spot, where one car registers hits perfectly while the other gets absolutely none. The unit is clearly defective, but my requests for a repair are ignored.On top of that, the Road Vision camera in my vehicle has not been working. I have called the support center three separate times about this issue. Every single time, I am told the matter will be "escalated," but it's just an empty promise. Nothing ever happens, and no one ever calls me back.The final straw, and frankly the most insulting part of this whole ordeal, is that Cartrack continues to bill me every month for a vehicle that was ****** back in November! I have spoken to numerous people in your company, repeatedly requesting that this service be canceled and the billing stopped. Despite these conversations, the debit order still goes off my account like clockwork.It is unacceptable to be charged for a service on a vehicle that I no longer possess, especially after I have followed all the correct procedures to have it canceled.The lack of communication, failure to resolve technical issues, and incorrect billing show a complete disregard for customers. I am paying for a service that doesn't work and for a vehicle I don't even have anymore. I strongly advise others to think twice before signing up.