Shocking service

I had an accident in October 2024 and called car track to remove the tracking device from the car that was written off. for some reason this wasn't done and i was debited to deinstall the device from that car. I advised car track that the car was sold and i cannot give consent to remove the device. Now that i have stopped paying car track, i am receiving legal letters while their accounts staff is absolutely rude and have a stinking attitude