1 reviews | Active since Nov 2014
Shocking service and follow through..!
<p>When I sold my car early in 2013, I cancelled my CARTRACK contract, and as instructed by the consultant I spoke to, did so in writing.</p> <p> </p> <p>Now, almost 3 years down the line, I am still receiving threatening SMS about legal action because I have not paid my CARTRACK account! When contacting MBD or CAPITAL DATA, the company tasked with recovering the funds, I am either faced with having to deal with a poorly trained consultant who has no record of any previous interaction with their company, or even worse, am given a "deal" offer which is never sent to me after a number of verbal confirmations..! Theis is absolutely the best case scenario, as it is virtually impossible to get hold of MBD/CAPITAL DATA on the number contained in their threatening SMS's and the number just rings 3 or 4 times and then cuts off...</p> <p> </p> <p>CATRACK, MBD and CAPITAL DATA your ineptitude is damaging your reputation, soert this out!</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to investigate this issue.
Kind regards,
The Cartrack Team
Thank you for taking the time to raise your concerns and affording us the opportunity to investigate this issue.
Kind regards,
The Cartrack Team
