LS
Linda S

1 reviews | Active since Jul 2020

10 Mar 2021, 08:38

SHOCKING SERVICE

Absolutely horrible service!!!!! We have moved our insurance package, which used to include Cartrack payments being debited through our insurer. When we switched we were informed that Cartrack would need to be debited separately. After numerous calls, emails and complaints I still do not have a debit order set up on the account, after sending the details 5 times to various individuals. Also, our account has two vehicles listed that do not belong to the company and they are still being debited to our account!!! Obviously we are now in arrears as I refuse to pay for the vehicles and you refuse to set up debit orders for our correct vehicles!!! But I will not pay for other vehicles! Please update my statement and get your game together!!! TIRED OF WASTING MY OWN TIME!!!!

0
Replies (1)
Cartrack
Cartrack's reply10 Mar 2021, 09:14
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team