Shocking service
<p>In the past two to four months i have received numerous calls from you guys asking me if i have removed my car battery as you are picking up signals that i have and everytime this has not been the case.</p> <p> </p> <p>The gentleman i spoke to after the 4th/5th call from you guys informed me that should you guys call me again i should ask you to book in my vehicle. I have since received at least 4 other calls on the same issue and everytime i have asked that you arrange for my tracking device to be checked i am told the relevant department will get back to me and they never did.</p> <p> </p> <p>Today i decided to call in yet again to arrange for my trackng device to be checked. Lord behold i have to deal with the utterly rude Kgomotso from your fleet department. This Kgomotso tests my tracking device and confirms that indeed my tracking device is faulty and needs to be replaced, she also informs me that my car tracking device warranty has expired/lapsed as it was only valid for a year (and i have had my tracking device with you guys since 2014).</p> <p> </p> <p>I proceed to ask her to clarify what she means when she says it has expired and she has the audacity to belittle me and board line shout at me for asking her questions about the device. When i tell her i do not appreciate the manner she is speaking to me, she talks back to me and gives me attitude. Just when i think things can get any better i ask her for her surname (as i am not happy with her service), she point blank refuses to give it to me, telling me she is the only Kgomotso who works in the fleet department and all that other nonsense.</p> <p> </p> <p>I firstly have to deal with you guys failing to book in my vehicle for the past weeks and on top of that i have to deal with your rude staff, this is highly unaccpetable. Now i must sit and hope that my request will be processed this time.</p> <p> </p> <p> </p>