GV
George V

1 reviews | Active since Aug 2017

07 Aug 2017, 21:21

Shocking installation and sub standard units

<p>I had my unit de-installed and reinstalled on Saturday, 5 th Aug 2017. Firstly, the installation technician forgot to replace spares and bolts from both vehicles. Then to TOP all that the reinstalled unit stopped working today!!, 7th Aug 2017. May the record show that my car is classified as High risk.</p> <p> Now my new car will have to be pulled a part a second time, again risking damage to components and technicians that forget to fasten bolts. I demand an answer from a manager or a senior person because this is absolute shocking. As a consumer, we pay Top dollar for a substandard service.</p>

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Replies (2)
Cartrack
Cartrack's reply07 Aug 2017, 21:42
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.

Kind regards,
The Cartrack Team

GV
George V's update10 Aug 2017, 18:14
Reviewer Update

Thanks for resolving my problem. It is appreciated. Unit is working and fully functional