HS
Harold S
1 reviews | Active since Feb 2024
17 Jul 2025, 09:38
Shocking customer service borders on harassment.... its worse than you can imagine.
Cartrack customer service is so bad it borders on harassment. Its taken more than a year to transfer tracker to new car owners. After failing to do this, we decided to pay off the remainder of the contract and cancel all contracts with cartrack. This was done a couple of months ago. Now Cartrack still sends us notifications of unpaid bills. Please, cartrack, get your business in order and never contact us again. Shockingly poor service.... no leave us alone!
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Replies (1)Cartrack's replyOfficial
17 Jul 2025, 09:45Good day Harold,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched and we remain confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched and we remain confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Cartrack's reply17 Jul 2025, 09:45
Official
Good day Harold,
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched and we remain confident that this matter will be clarified.
Kind regards,
The Cartrack Team
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched and we remain confident that this matter will be clarified.
Kind regards,
The Cartrack Team
