Shocking Customer Service.

I have contacted your offices for two days now and spoke to two of your agents, they are unable to locate the car's position and both promised to call me back.

I have to follow up 4 times in a period of two days to find out if it is working, i cant see how this is acceptable as it is a condition of my insurance to have the unit fitted, i have no peace of mind.

I have not yet again contacted your offices and it is now working.

For the inconvenience caused i request that cartrack make a donation of 3 months premiums to a animal shelter of my choice.

I will await your generic response - as per all the reviews on hellopeter and a telephone call.