Shame on you Cartrack with poor service

On the 12th of November 2025, we made a request to Cartrack to upgrade our vehicle camera system. We were invoiced and payment was made. Fitting of the camera was scheduled for the 17th of November 2025. We made sure that the vehicle is not available for the technician. After seeing no one is coming around 2pm, I contacted the call centre and the agent that assisted me said the technician was still busy with another job, and promised that he will still attend to us on the day. We have been calling the call centre, scheduling department every second day and all we hear is that they will email the corporate department to contact us for scheduling a new date. Today is the 27th, nothing has been done, our truck is standing not working, losing money daily and each time you call they promise to call back and nothing happens. Shame on you Cartrack.