Settlement discount payment horror

I was given a 45% discount to settle my account, but the update on my discounted payment is still not resolved. Every time when I call the Cartrack accounts department, I am being given different turnaround times to get the payment updated. As a result, I still get emails and calls stating the old amount owing. My service is not yet active due to this delay, and this is very risky for my car. I was offered a 45% settlement discount, and I therefore paid the settlement amount on the 19th of December 2025. I was informed on the call on the same date that the payment and the discounted amount will be cleared within 48 working hours when called. I then called again on the 24th of December 2025 to follow up, and a new turnaround time of 5 working days was provided. I waited and called again today (5/1/2026), and I was given another turnaround time of 7 to 14 working days with no specific date provided.

As a result, my account is still suspended, and I do not have access to the Cartracking services.

This is very pathetic and disappointing!