CM
Constance M

1 reviews | Active since Sept 2018

09 Jan 2025, 11:17

Service Uphauling

Hello

I am not happy with the service i have received from Friday the 3rd Jan 2025 of to date from Car Track.

On Friday i had requested for De-installation/Re-installation, only de-installation was done as the technician said he wasn't told of the other one.

On Monday, another person came and did the Installation but I've since being getting calls of the Unit loosing power and i have been reaching out to Car track to no assistance. I am now driving everywhere with a car that basically doesn't have a device should something happen yet i am paying for this service.

Can i please be attended to Urgently or rather cancel my policy with Car track and go else where if this is how you treat customers. I have never given you any hassles since joining the only time i need help this is what i am getting.

0
Replies (1)
Cartrack
Cartrack's reply09 Jan 2025, 11:19
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team 

Best regards,