SERVICE NOT RENDERED

i was given bad service could not see where is my car on the app as is being drived by someone I use it for business and still brand new when I called in no one assisted me instead they put me on hold and said they are short staff and the lady kept on saying she is transferring me then no answer

I was frustrated I called several times and could not be helped imagine now their contract binds me for the next three years and I just started services with them I am not happy at all I think they just after money and neglect their duties I was helped by Thabang and Bongane at the call center and two other's whom I forgot their names I am not happy at all