******* service

I've been so dissatisfied with cartrack in the 13th October 2025 I was hijacked and kidnapped, the early hours of 3am my car was burnt and guess what ******* I heard after reaching out and trying to find out this was not picked up that car moving areas which I've never went to and the speed etc and the tampering of the unit I was told they do not look at that as they do not advise clients where to go and when to go etc I therefore asked even if it's a red alert area you do not warn or check on client was told no unfortunately not.... But you freaks pay for security every month and for your car to be kept on loop... Till date the complaint has not been attended instead it's a blame of departments, control room and dispatch etc my family were calling to follow up but they refused even when they alerted if was an emergency something was wrong... Was hijacked around 7pm after work signal went to control room at around 9pm when the battery and tracker was being tampered with and only they sent out help at around 3am when I eventually got help to call this is horrible service and I am going to take it up with consumer and obuds this is the most ******* and horrible service ever my matter was address till date...