**** Service as always by Car track

After skipping my monthly premiun payment with Car track, when i tried to log in the App i was blocked ofco****. But a message pop out giving me an option to pay using Capitec pay now of which i had to confirm on my Capitec App with my pin and payment was succesful.

Now on the 3rd of April 2023 was chating on the Car track Whatsapp with one of their consulted and i screen shot on my Capitec bank app the payment transaction and it was accepted a proof of payment since i cannot retrieve it on my Capitec App it does’nt give that option.

Now im being called by Car track rude Consultants daily saying i have’nt paid and i have been explaining one and the same thing…

I have even sent my bank statement to show the transaction but still….as for this Mmatshepo Makoe can She get more training on assisting Clients.

Can someone more competent sort this!!!