**** service

I was totally appalled by the service I received from this vehicle tracking company. I had supposed cover from them for about a year on my Uber vehicle, but due to documentation I had to take the car off the road. I however did my cancel the tracking service as I felt a person always need the service. However because my car was standing and not being used the battery ran down and for about 2 days I didn't receive a call from cartrack to ask me if everything was okay, as I expected them to do. I have them the benefit of the doubt, thinking it's probably due to the flat battery. I then disconnected the battery and thought surely more they would pe to all of everything was ok. But again nothing. It was then clear to me as I'm sure you would agree that they were not monitoring my vehicle. I phoned them only to be told that something must have gone wrong with my devise and they would send a technician to come check. This happened promptly and the techie confirmed that nothing was wrong with my device. I then canceled my contract with them and refuse to pay them for the last month as in my opinion they were in breach of contract. That was the biggest mistake of my life as agents then harassed me for payment. I tirelessly tried to explain to them that they were in breach of contract and therefore I did not see why I h had to pay them. They eventually threatened my with blacklisting and I caved. I think cartrack is **** and shudder to think what would have happened if my car was ****** d during this period. Disgusted Mr Williams