Scandalous treatment!

After having to complain about this company repeatedly over the past 7 months, and their smooth-talking answers on Hello Peter. I finally received a phone call yesterday feom one of their employees. An apology was proffered, after doing a security check, but immediately followed by insisting I provide proof that I did INDEED give notice 7 months ago. This is despite SEVERAL phone calls to different departments all apoligising that they dropped the ball. I insisted that if CarTrack had my telephone number, my ID number, my sold car's registration number. My email address. They should be able to trace the copious correspondence regarding my giving notice and objecting to them still taking premiums 7 months after termination of the Contract.

He eventually relented and said he'll "investigate" the matter.

All this was just another fob-off, as today I received a letter to say that CarTracknis blacklisting me!

I wish I could append the letter here - it's scandalous and shows what a mess their company is in.