LN
Lele N

1 reviews | Active since Sept 2019

25 Sept 2019, 16:26

********!! ******** and total **********!!

I purchased my car from Avis Car Sales and I pre-paid, for a duration of a year, a tracking unit. I was never informed that it was for a year until CarTrack called me telling me I am in arrears.

I did not at any point have a contractually binding agreement with CarTrack.

Guess what? These cronies have handed my account over yet on their records, their consultants clearly stated that there was no agreement with the customer. I am being harassed everyday for money I do not owe them. They do not take any of my queries seriously.

Watch out, watch out!!!

0
Replies (2)
Cartrack
Cartrack's reply25 Sept 2019, 16:29
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team 
LN
Lele N's update25 Sept 2019, 16:32
Reviewer Update
The problem is that you think this is a concern!!!

Donald Mahlangu, Theuns Brookman, Vitor Cardoso and Casey Tayloer must get on a call and respond to my queries stated in my emails.

The consumer goods and services ombudsman will be knocking on your door soon.

Take your automated responses elsewhere.