MM
Mlaga M

1 reviews | Active since Aug 2020

17 Aug 2020, 22:22

********

Cartrack is a ****, I joined cartrack last year june, last month I receive an sms saying my unit is faulty I must call them, when I call they told me that I must pay R600 because my unit I out of 12 month warranty, first of all the unit is not mine so how does the warranty and maintenance affect me second how sure am I that the unit is faulty just after 12 month that they ddnt switch if off since they have control, the lady said I must always check on the app if the unit is working but they app will never send you and OTP if you want to reset password.

0
Replies (1)
Cartrack
Cartrack's reply18 Aug 2020, 09:48
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
 The Cartrack Team