Says one thing and then go and do the other.

Probably the worst expierence I've ever had. I called their customer care and told them I want to dowgrade to the R100 tracker. After calling and calling they finally woke up and send a technician. We then agreed that I will pay the R350 downgrade fee together with the R100 for the new tracker. 350+100=450 right? Their accounts can't do math because they took R578 from my account, that's R128 more than the agreed R450. I called them and asked for the refund, still waiting. This morning they try to take another debit order from my account. FOR F*CKING WHAT? The downgrade fee and new tracjer amount was already paid 26 of June. Cartrack should really send their accounts people for math, listening and communication classes, because this is the worst service I have ever received. My baby brother isn't even this slow when I explain something to him.