Same sh*t, different month

I recently purchased a new vehicle and contacted Cartrack to arrange the removal of the tracking unit from my old car and its reinstallation in my new vehicle. It has now been a week since my purchase, and no removal or reinstallation has taken place. This delay is preventing the dealership from selling my previous vehicle, as we are waiting for the unit to be removed. BUT, your accounts department continues to call me to pay R870 for the de-installation/re-installation, which I now REFUSE to pay! When I refused payment to the accounts department, a consultant called me that same day and assured me a technician was being sent that very day, “Apiwimbas Ndzungu” at 13:40 on 18/08/2026 to de-install the unit at the dealership. Again, just like the last time I purchased a new vehicle and needed the tracker transferred, the technician did not show up and messed me as well as the dealership for over a week. Please refer to my previous complaint. Again, I REFUSE to pay the amount of R870 and expect Cartrack to resolve this situation so that the dealership can continue its business and that my new vehicle is fitted with my tracking unit. This is not the first time Cartrack has inconvenienced me and provided such poor service. If it wasn’t for the small print that I signed a 36-month contract. I would’ve moved to another tracking company, which is my plan when this contract comes to an end.