SAFETY RISK-WRONG LOCATION

For the last two weeks I have been complaining about my tracking unit showing an incorrect location,my first call was on the 8th of March 2026 and since then they have rebooted it twice with no change in location,everytime I call I am transfered to check the location which is always wrong and told maintenance will call to follow up.on Wednesday I was told I will be called at 2pm after making an arrangement with them that I will drive my car at1pm and they will call to check my location and send maintenance team if the location is wrong,never got that that call,Thursday the 19th I call in again and I am told it is escalated and someone from maintenance will call which they never did,my question is how long does it take to escalate a massive safety issue as this,If I am to be in a situation right now I cant rely on you as you have no idea where I am,my location still shows I am at a hair salon I went to two weeks ago,I am not getting helped and your team has no sense of urgency to resolve this,this is a major safety hazard for me and I am concerned for my safety ,this service has proved unreliable and I want to cancel it as it is not fit for purpose and a waste of time as I constantly have to call in for something that has been broken for a whole 2 weeks,2 weeks of safety risks then I get a message that the tracking unit works and planned maintenancewill be cancelled.I HAVE ZERO FAITH IN YOUR ABILITY TO FIX THIS SO PLEASE COME REMOVE YOUR DEVICE,HOPE THE REMOVAL TEAM IS MORE RELIABLE!!