1 reviews | Active since Feb 2021
********s at cartrack refuse to cancel debits even after contract is done.
I sold my car in 2023 and notified cartrack that I’ve sold the car.
They told me about a fee for early cancellation as per their contract. I told them I’ll pay for the remaining 3 months and they should cancel.
Contract ended but they have been debiting my account for over a year. I called them again a year later they told me to sign documents and give them car registration and vin number. I don’t have those details they have my ID number and should pull my car details from there and stop denying my account.
When their debit order is unpaid they know my bank details they never ask for them or vin.
This company needs to be reported. How do you debit and force customers to give you datails of cars sold long ago.
The tracker was even faulty but they never camas to replace it. I sent countless emails and called them. I even left the country but my SA account keeps getting debited for over a year.
This money making scheme is a crime. Cartrack stops debiting my account and refund the year’s worth of debits even after contract came to an end for a car I notified you was sold countless times.
