Run for the Hills! Worst customer service

I would like to retract my previous rating on this company and its services. 1. I called Devon to reschedule the re-installation,and I also queried my package. He schedules the reinstallation and asked me to hold the line while he checks my account, he then transfers me like a ping pong ball to other agents (cold transfer) they were all highly confused as I was. I asked the lady to please tell Devon to call me back and to date he hasn’t. I had to call another agent, yet again repeating myself to ask what my package is. 2. The scheduling department calls me for re-installation on 15th June I tell them that the car is available from 14h00 and guess what no one pitched!!! To date!!

I am so fed up of your customer service and their lack of competency! This has been a nightmare from the start!

I am going to cancel and move on!