Rudi

December 2023 I put cartrack in 2 of my vehicles, I took out the highest option that cost me R438 pm for both vehicles. In April 2023 when I was in Cape Town i switch on the car watch due to the car standing in the street. Nest morning i Forgot to switch off the car watch and i get in the car and when i realize I did not switch it off its was automatically switch off. When i contact Cartack they confirm that there is no one that can help me at that point I need to phone back on Monday due to the long weekend. There was several times confirm that the signal does not go thru to the control room but nothing is done to the problem. End of July i decide to reverse my debit order due to the devices not working in both of my cars, now i received 2 calls per day fro the accounts department as well as Viljoen Attorneys regarding my payment outstanding (the one i reversed). Its sad to know the are more interested in their money instead of their quality of work and service they provide to their customers that paid every month. I wonder if they will refund me for a product they put in my car that is not working but they received payment from me every month. I will pay again when Cartrack can show me that the device is in working condition