JH
Johannes H

1 reviews | Active since Oct 2024

11 Oct 2024, 13:34

RUDE SALES AGENT FROM CALL CENTRE. CONDESCENDING.

I got a call from a call centre agent who was ABSOLUTELY rude and did not know your product. They did not give me a clear indicator as to where they have acquired my personal information from. The agent was rude , unprofessional and his tone was very condescending. I believe he mentioned his name was Rian . Please investigate this matter as this is what gives your company as car track a bad representation.

0
Replies (1)
Cartrack
Cartrack's reply11 Oct 2024, 13:49
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team