1 reviews | Active since Dec 2016

17 Feb 2022, 14:21

Rude, expensive and pointless

What a nightmare. The unit was faulty from day 1. They reset the system twice and it still wasn't working. The last straw was when I phoned and they told me my car was at home when I was sitting in my car 15kms away. And after the unit NEVER WORKED they hit me with a R2600 cancellation fee to get out of a contract for a product that never did what it was meant to. (I had the unit removed within a month of installation after some nightmare service). Shockingly rude service, they just bounce you from person to person. Please don't use Cartrack.

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Replies (1)
Cartrack
Cartrack's reply17 Feb 2022, 15:35
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that we can clarify this matter.

Kind regards 
The Cartrack Team